Terms and Conditions

I Introduction

Future.bet is owned and operated by Aventra Holdings Limitada. Registration number: 3- I 02-920051, registered address: Costa Rica. Contact us: info@future.bet. Future.bet is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-202501026-FI2. Future.bet has passed all regulatory compliance and is legally authorized to conduct B2C gaming operations for any and all games of chance and wagering.

By using, visiting and/or accessing any part of the Future bet web site or mobile application or any other websites or applications that we own or operate and/or registering on the Website, you enter into a contract with Future Bet.

Please read the Terms carefully and if you do not accept the Terms, do not use, visit or access any part of the Future Bet website.

By playing at Future Bet, you represent and warrant that you fully understand and agree to abide by these Terms and Conditions.

Future Bet is the commercial name of the Company, and you do not obtain rights to said terms, nor to other terms, graphics, texts, concepts or methodologies, when using the website and the material it contains.

The terms of Future Bet are mentioned below. Please read them carefully to make sure you fully understand the conditions and are ready to meet them. Seek the advice of a local legal officer if you have questions about your rights and obligations under this agreement. An alteration in the terms of the casino at any time is the prerogative of Future.Bet, it is recommended to consult the website and / or the help file once every three months.

We use the most modern and incomparable methods to maintain and protect your confidential and personal data, thus guaranteeing the protection of the player. These include the transmission of sensitive details to and from the client application, the encryption of the username and password information, and the transfer of data from our servers.

 

Acceptance of general terms and conditions:

a) By using and accessing our website https://www.future.bet/ you declare and guarantee that you fully understand and agree to comply with these Terms and Conditions.

b) You do not obtain rights over said terms, nor over other terms, graphics, text, concepts or methodologies, by using the website and the material it contains.

c) Participation in the activities and games of the Future Bet is open only to residents of those jurisdictions where participation is legal and is not prohibited. Participation in the game is void where prohibited by law.

d) In the event that there is any discrepancy between these Terms and any other directives, policies or information published or presented by the Future Bet (for example, on the Website), and all related websites that we use from time to time these Terms will prevail.

e) We reserve the right to modify these Terms at any time. Unless otherwise specified, all changes will take effect immediately. We will do everything in our power, in a reasonable manner, to ensure that we notify you of any essential changes we make to the Terms, using an appropriate method (such as a notice on the Website or an email message). However, such notification or the absence thereof will not affect the entry into force or the validity of said changes.

f) You must be at least 18 years old to use this service. You can only participate in gambling events if it is legal for you to do so in accordance with the laws that apply in the jurisdiction from which you are connecting. You must understand and accept that we cannot provide you with any legal advice or guarantee.

g) Only one account is allowed per player. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal data) will not be eligible to receive any winnings, and all withdrawals will be canceled.

h) The information provided during the business relationship, especially related with the registration process or during the registration of any promotion will be kept in the strictest confidence. However, the Player may receive intermittent notices from the Future Bet and / or its partners. The player can request to unsubscribe at any time.

i) The Future Bet makes no representations or warranties, implied or explicit, regarding your legal right to participate in the Future Bet, nor will any of the employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies , media partners of the Future Bet. Agents or retailers have the authority to make such representations or warranties.

j) Future Bet employees, their licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of each other's immediate families are not eligible to participate in the Future Bet games.

k) The Future Bet reserves the right to cancel your account for any reason at any time without prior notice. Any balance in your account at the time of such cancellation may be credited to you, however, the Future Bet reserves the right, at its discretion, to void any winnings and confiscate any balance in

l) By accepting the Terms and/or registering to use the Future Bet web site you hereby agree that we shall be entitled to conduct any and all such identification, credit and other verification checks from time to time that we may require and/or are required by applicable laws and regulations (including without limitation for the purpose of complying with anti-money laundering laws and regulations) and/or by the relevant regulatory authorities for use of the Future bet and our products generally

  1. If there is evidence to suggest that you have more than one active account for the Future Bet;
  2. If the name on your Future Bet account does not match the name on the credit card (s) used to make deposits to your betting account;
  3. If you participate in a some Future Bet promotion and cash out before you meet the requirements of that particular promotion;
  4. If you provide incorrect or misleading registration, account or identification information;
  5. If you are not of legal age;
  6. If you reside in a jurisdiction where participation in the Future Bet is prohibited by law;
  7. If you have allowed (intentionally or not) someone else to play on your Future Bet account;
  8. The player is aware of the fact that he / she could lose money using this software.
  9. If you are cheated or if the Future determines that you have used or used a system (including machines, computers, software or other automated systems) specifically designed to defeat the Future Bet;
  10. If you have been designated as a bonus abuser, you do not play or use low risk strategies to withdraw promotional money;

m) Any winnings obtained as a result of a system malfunction or a game error will be void.

n) By accepting any prize and / or winnings from the Future Bet, you accept the use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law.

o) If you have any dispute regarding the outcome of any game, you must submit your claim to the Future Bet in writing within fourteen (14) days. In the event of a discrepancy between the result displayed in your software and the Future Bet server software, the result displayed in the Future Bet server software will be the official and governing result of the game.

p) The responsibility for the taxes and fees applicable to the earnings resulting from the use of the software rests with the Player. The Player is expected to keep and report the winnings to the concerned authorities, should the prizes be subject to tax in their jurisdiction.

q) Future Bet does not accept any liability for any damages, liabilities or losses which are deemed or alleged to have arisen out of or in connection with the Website or its content (including delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the Website or its content or any errors or omissions in content).

r) After the second deposit, the information specified in this point will be requested in order to also serve for the first withdrawal, the player must provide a photo ID and proof of address for verification, a copy of the card by front and back and fill out the fax back form. The Future Bet reserves the right to request additional information to validate accounts.

Fax Back Form -> DOWNLOAD

 

Betting requirements:

a) The wagering requirement is determined by the amount of the deposit plus the amount of the promotional bonus exchanged.

For example, if a player deposits $ 100 and redeems a 100% bonus that requires a 30X wager, the player must wager their deposit amount ($ 100) plus their bonus amount ($ 100) 30X before requesting a retreat. This means that the Player must bet $ 200 X 30 = $ 6,000 before requesting a withdrawal from their account. In addition to this, the maximum weekly withdrawal amount is $ 1,500 with a monthly maximum of $ 6,000.

 

Casino Winnings and Withdrawal Limits

 All casino games are subject to the specific rules outlined on the Website. Maximum Withdrawal for Casino Winnings: The maximum amount that can be withdrawn from casino winnings (from any single game or combination of games) is €5,000 . Any winnings exceeding this amount will be capped, and only €5,000 can be withdrawn. We reserve the right to void any winnings in case of errors, fraud, or technical issues.

 

Inactive Accounts:

a) If your account remains ‘inactive’ for a continuous period of 180 days then your account shall be deemed to be ‘dormant’ and, if the balance on your account is zero, your account will be closed and no fee shall apply.

(b) If, on being deemed to be dormant, your account has a positive balance, Future Bet shall take reasonable steps to notify you using the details you provided during your registration process (or as updated by you).

(c) If your account remains dormant, after a minimum period of 28 days following Future Bet’s first attempt to notify you that your account has become dormant, Future Bet shall deduct a monthly Administration Fee from your account balance of 2 euro (or currency equivalent), or 5% of your account balance at the time that it is deemed to be dormant (whichever is greater).

(d) The Administration Fee calculated in accordance with (c) above shall be deducted from your account balance on the expiry of the 28 day notification period mentioned above and every 28 days thereafter at the same rate until the earlier of: (i) your account balance reaching zero when no further Administration Fee shall be deducted and your account will be closed; or (ii) you ‘reactivating’ your account when no further Administration Fee shall be deducted.

b) If you want to reopen your account after it is closed, you must contact us.

 

Fraudulent activity, suspicious transaction

We have a zero-tolerance policy towards inappropriate play and fraudulent activity. If, in Our sole determination, You are found to have cheated or attempted to defraud Us or any other user of any of the our facilities in any way, including but not limited to game manipulation or payment fraud, manipulation of the multi-currency facilities, betting on all possible outcomes of a game or event or if We suspect You of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including but not limited to any chargeback or other reversal of a payment) or prohibited transaction (including but not limited to money laundering) or if Your deposits failed to be honoured by Your bank for any reason, We reserve the right to suspend and/or close Your Account and recover bad debts using whichever method may lawfully be available to Us including, but not limited to, (i) debiting the amount owed by You from Your Account; and (ii) instructing third-party collections agencies to collect the debt. This may have a detrimental impact on Your credit rating and will require Us to share Your personal information (including Your identity) with appropriate agencies and to report any criminal or suspicious activities to the appropriate authorities.

 

Various Provisions:

a) In the event that you do not understand any part of these Terms, please contact our customer service team.

b) These Terms constitute the entire agreement between you and us, and no other terms apply. These Terms govern, supersede and supersede any other agreement, promise or representation that has been presented to you, whether in writing or not, that disagrees with these Terms. If there is such an agreement, promise or representation, it will have no validity.

c) We will not be responsible for any breach of this agreement by us to the extent that it is caused directly or indirectly by circumstances beyond our control and that prevent us from fulfilling our obligations to you.

d) These Terms are written in English. In the event that at any time customers are presented in another language and there is a conflict or discrepancy between the English text and any text in another language, the English text will prevail.

e) No oral or written communication made by an employee, agent or other representative of the Company will constitute an alternative to these Terms or a legitimate representation of the nature or quality of any aspect of the products or services we offer.

f) You are aware of the possibility of losing money when using any of our services or products, and you take full responsibility for any loss.

 

NetEnt game restrictions: ( No need to have them separately)

NetEnt's games are restricted in the following territories: Afghanistan, Albania, Angola, Algeria, Australia, Belgium, Bulgaria, Cambodia, Canada, North Korea, South Korea, Denmark, Ecuador, Spain, United States, Estonia, Philippines, France, Guyana, Hong Kong, Indonesia, Iraq, Iran, Israel, Italy, Kuwait, Laos, Mexico, Myanmar (Burma), Namibia, Nicaragua, Pakistan, Panama, Papua New Guinea, Portugal, the United Kingdom, the Czech Republic, Romania, Singapore, Syria, Sudan, Taiwan, Uganda, Yemen, and Zimbabwe.

In addition to the above, Guns & Roses, Jimi Hendrix and Motörhead games are not allowed to be offered in the following countries: Azerbaijan, Qatar, China, India, Malaysia, Russia, Thailand, Tunisia, Turkey and Ukraine.

Universal Monsters (Frankenstein, The Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man) and Scarface can only be played in the following countries: Germany, Andorra, Armenia, Austria, Azerbaijan , Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Cyprus, Croatia, Slovakia, Slovenia, Finland, Georgia, Greece, Hungary, Ireland, Iceland, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway , The Netherlands, Peru, Poland, the Czech Republic, Russia, San Marino, Serbia, Sweden, Switzerland, Turkey and Ukraine.

AML Policy of Aventra Holdings Limitada

Objective of the AML Policy

We seek to offer the highest security to all of our users and customers for that a three-step account verification is done in order to insure the identity of our customers. The reason behind this is to prove that the details of the person registered are correct and the deposit methods used are not stolen or being used by someone else, which is to create the general framework for the fight against money laundering. We also take into accord that depending on the nationality and origin, the way of payment and for withdrawing different safety measurements must be taken.

Aventra Holdings Limitada also puts reasonable measures in place to control and limit ML risk, including dedicating the appropriate means. Aventra Holdings Limitada is committed to high standards of anti-money laundering (AML) according
to the EU guidelines, compliance and requires management & employees to enforce these standards
in preventing the use of its services for money laundering purposes.


The AML program of Aventra Holdings Limitada is designed to be compliant with:


EU: “Directive 2015/849 of the European Parliament and of The Council of 20 May 2015 on the prevention of the use of the financial system for the purposes of money laundering”
EU: “Regulation 2015/847 on information accompanying transfers of funds”
EU: Various regulations imposing sanctions or restrictive measures against persons and embargo on certain goods and technology, including all dual-use goods.
BE: “Law of 18 September 2017 on the prevention of money laundering limitation of the use of cash”.

Definition of money laundering

Money Laundering is understood as:

  • The conversion or transfer of property, especially money, knowing that such property is derived from criminal activity or from taking part in such activity, for the purpose of concealing or disguising the illegal origin of the property or of helping any person who is involved in the commission of such an activity to evade the legal consequences of that person's or companies action;
  • The concealment or disguise of the true nature, source, location, disposition, movement, rights with respect to, or ownership of, property, knowing that such property is derived from criminal activity or from an act of participation in such an activity;
  • The acquisition, possession or use of property, knowing, at the time of receipt, that such property was derived from criminal activity or from assisting in such an activity;
  • Participation in, association to commit, attempts to commit and aiding, abetting, facilitating and counselling the commission of any of the actions referred to in points before.

Money laundering shall be regarded as such even when the activities which generated the property to
be laundered were carried out in the territory of another Member State or in that of a third country.

Organization of the AML for Aventra Holdings Limitada

In accordance with the AML legislation, Aventra Holdings Limitada has implemented the “highest level” for the prevention of ML.


Furthermore, an AMLCO (Anti Money Laundering Compliance Officer) is in charge of the enforcement of the AML policy and procedures within the System.


The AMLCO is placed under the direct responsibility of the general Management.

AML policy changes and implementation requirements

Each major change of Aventra Holdings Limitada policies and operations, AML policy is subject to be approval by the general management and the AMLCO.

Three step Verification

Step one verification:

Step one verification must be done by every user and customer to withdraw. Regarding of the choice of payment, the amount of payment, the amount of withdraw, the choice of withdraw and nationality of the user/customer step one verification must be done first. Step one verification is a document that must be filled out by the user/customer himself. Following information’s must be filled in: first name, second name, date of birth, country of usual residence, gender and full address.

Step two verification:

Step two verification must be done by every user which deposit over 2000 EUR (two thousand Euro) or withdraws any amount. Until step two verification is done the withdraw, tip or deposit will be hold. Step to verification will lead the user or customer to a subpage where he must send in his ID. The user/customer must make a picture of his ID. While a paperclip with a six-digit random generated
number is next to his ID: Only an official ID may be used for ID verification, depending on the country the variety of accepted IDs may be different. There will also be an electronic check if the filled in Data from the step one verification is correct. The electronic check will check via two different databanks to insure the given information’s matches with the filled document and the name from the ID: If the electronic test fails or is not possible the user/customer is required to send in a conformation of his current resident. A certificate of registration by the government or a similar document is required.

Step three verification:

Step three verification must be done by every user which deposit over 5000$ (five thousand Dollar) or withdraws over 5000$ (five thousand Dollar) orsends another user over 3000$ (three thousand Dollar) Until step three verification is done the withdraw, tip or deposit will be hold. For step 3 a user/customer will be asked for a source of wealth.

Customer identification and verification (KYC)

The formal identification of customers on entry into commercial relations is a vital element, both for the regulations relating to money laundering and for the KYC policy.

This identification relies on the following fundamental principles:

A copy of your passport, ID card or driving license, each shown alongside a handwritten note mentioning six random generated numbers. Also, a second picture with the face of the user/customer is required. The user/customer may blur out every information, besides date of birth, nationality, gender, first name, second name and the picture. To secure their privacy.

Please note that all four corners of the ID have to be visible in the same image and all details has to be clearly readable besides the named above. We might ask for all details if necessary. An employee may do additional checks if necessary, based on the situation.

Proof of Address:

Proof of address will be done via to different electronic checks, which use two different databases. If an electronic test fails, the user/customer has the option to make a manually proof.

A recent utility bill sent to your registered address, issued within the last 3 months or an official document made by the government that proofs your state of residence.

To make the approval process as speedy as possible, please make sure the document is sent with a clear resolution where all four corners of the document is visible, and all text is readable.

For example: An electricity bill, water bill, bank statement or any governmental post addressed to you.

An employee may do additional checks if necessary, based on the situation.

Source of funds:

If a player deposits over a five thousand euro there is a process of understandings the source of wealth (SOW). Examples of SOW are:

  • Ownership of business
  • Employment
  • Inheritance
  • Investment
  • Family

It is critical that the origin and legitimacy of that wealth is clearly understood. If this is not possible an employee may ask for an additional document or prove.


The account will be frozen if the same user deposits either this amount in one go or multiple transactions which amount to this. An email will be sent to them manually to go through the above and an information on the website itself.

It will be requested a bank wire/credit card to further insure the Identity of the user/customer. It also
gives additional information about the financial situation of the user/customer.

Basic document for step one >> The basic document will be accessible via the setting page on the Aventra Holdings Limitada website. Every user has to fill out the following information’s:

  • First name
  • Second name
  • Nationality
  • Gender
  • Date of Birth

The document will be saved and created by an AI, an employee may do additional checks if necessary based on the situation.

Risk management >> In order to deal with the different risks and different states of wealth in different
regions around the globe, every nation will be categorized in three different regions of risk.

  • Region one: Low risk >> For every nation from the region one the three-step verification is done as described earlier.
  • Region two: Medium risk >> For every nation from the region two the three-step verification will be done at lower deposit, withdraw and tip amounts. Step one will be done as usually. Step two will be done after depositing 1000$ (one thousand Dollars), withdrawing 1000$ (one thousand Dollars) or tipping another user/customer 500$ (five hundred Dollars.) Step three will be done after depositing 2500$ (two thousand five hundred Dollars), withdrawing 2500$ (two thousand five hundred Dollars) or tipping another user/customer 1000$ (one thousand Dollars). Also, users from a low risk region that change crypto currency in any other currency will be treated like user/customers from a medium risk region.
  • Region three: High risk >> Regions of high risks will be banned. High risk regions will be regularly updated to keep up with the changing environment of a fast-changing world.

Additional measurements

In addition, an AI which is overseen by the AML compliance officer will look for any unusual behaviour and report it right away to an employee of Aventra Holdings Limitada.

According to a risk based few and general experience the human employees will recheck all checks which are done bevor by the AI or other employees and may redo or do additional checks according to the situation.

In addition, a data Scientist supported by modern, electronic, analytic systems will look for unusual behaviour like: Depositing and withdrawing without longer Betting sessions. Attempts to use a different Bank account to for Deposit and Withdraw, nationality changes, currency changes, behaviour and activity changes as well as checks, if an account is used by it ́s original owner.

Also, a User has to use the same method for Withdraw as he used for Deposit, for the amount of the initial Deposit to prevent any Money Laundering.

Enterprise-wide risk assessment

As part of its risk-based approach, Aventra Holdings Limitada has conducted an AML “Enterprise-wide risk assessment” (EWRA) to identify and understand risks specific to Aventra Holdings Limitada and its business lines. The AML risk policy is determined after identifying and documenting the risks inherent to its business lines such as the services the website offers. The Users to whom services are offered, transactions performed by these Users, delivery channels used by the bank, the geographic locations of the bank’s operations, customers and transactions and other qualitative and emerging risks.

The identification of AML risk categories is based on Aventra Holdings Limitada understanding of regulatory requirements, regulatory expectations and industry guidance. Additional safety measures are taken to take care of the additional risks the world wide web brings with it.

The EWRA is yearly reassessed.

Ongoing transaction monitoring

AML-Compliance ensures that an “ongoing transaction monitoring” is conducted to detect transactions which are unusual or suspicious compared to the customer profile. This transaction monitoring is conducted on two levels:

1) The first Line of Control:

Aventra Holdings Limitada works solely with trusted Payment Service Providers whom all have effective AML policies in place as to prevent the large majority of suspicious deposits onto brand’s website from taking place without proper execution of KYC procedures onto the potential customer.

2) The second Line of Control:

Aventra Holdings Limitada makes its network aware so that any contact with the customer or player or authorized representative must give rise to the exercise of due diligence on transactions on the account concerned. In particular these include:

  • Requests for the execution of financial transactions on the account;
  • Requests in relation to means of payment or services on the account;

Also, the three-step verification with adjusted risk management should provide all necessary information’s about all costumers of Aventra Holdings Limitada at all time. Also, all transaction must be overseen by employees over watched by the AML compliance officer who is over watched by the general management.

The specific transactions submitted to the customer support manager, possibly through their
Compliance Manager must also be subject to due diligence.

Determination of the unusual nature of one or more transactions essentially depends on a subjective assessment, in relation to the knowledge of the customer (KYC), their financial behaviour and the transaction counterparty.

These checks will be done by an automated System, while an Employee crosschecks them for additional security.

The transactions observed on customer accounts for which it is difficult to gain a proper understanding of the lawful activities and origin of funds must therefore rapidly be considered atypical (as they are not directly justifiable).

Any staff member must inform the AML division of any atypical transactions which they observe and cannot attribute to a lawful activity or source of income known of the customer.

3) The third Line of Control:

As a last line of defence against AML, Aventra Holdings Limitada will do manually checks on all suspicious and higher risk users in order to fully prevent money laundering.

If fraud or Money Laundering is found the authorities will be informed.

Reporting of Suspicious transactions

Reports of atypical transactions are analysed within the AML team in accordance with the precise methodology. Depending on the result of this examination and on the basis of the information gathered, the AML team:

  • will decide whether it is necessary or not to send a report to the FIU, in accordance with the legal obligations provided in the Law of 18 September 2017;
  • will decide whether or not it is necessary to terminate the business relations with the customer.

Procedures

The AML rules, including minimum KYC standards will be translated into operational guidance or procedures that are available on the website of Aventra Holdings Limitada.

Record keeping

Records of data obtained for the purpose of identification must be kept for at least ten years after the business relationship has ended.

Records of all transaction data must be kept for at least ten years following the carrying-out of the transactions or the end of the business relationship.

These data will be safely, encrypted stored offline and online.

Training

Aventra Holdings Limitada employees will make manual controls on a risk based approve for which they get special training.

The training and awareness program is reflected by its usage:

  • A mandatory AML training program in accordance with the latest regulatory evolutions, for all in touch with finances
  • Academic AML learning sessions for all new employees

The content of this training program has to be established in accordance with the kind of business the trainees are working for and the posts they hold.

Auditing

Internal audit regularly establishes missions and reports about AML activities.

Data Security

All data given by any user/customer will be kept secure, will not be sold or given to anyone else. Only if forced by law, or to prevent money laundering data may be shared with the AML-authority of the affected state.

Aventra Holdings Limitada will follow all guidelines and rules of the data protection directive (officially
Directive 95/46/EC)

Approval:


This policy has been reviewed and approved by:

Misel Kresic, UBO